Privacy Policy

Personal Data Processing Policy

Selimpex SAS (“Selimpex”), operating in Guayaquil, Ecuador, informs its customers and users about the processing of personal data collected through the website and the quotation platform.

1. Data controller

• Controller: Selimpex SAS
• Contact: atencioncliente@selimpexec.com | +593 992 836 034

2. Data we collect

• Identification and contact data: first name, last name, email, phone, country, city.
• Business data: company name and activity (importer, exporter, agent, etc.).
• Platform usage data: quotations, bookings and service-related communications.

3. Purposes

• Create and manage the user account.
• Issue quotations, bookings and operational communications.
• Handle inquiries and commercial support.
• Comply with legal and contractual obligations applicable to foreign trade and cargo transport.
• Improve platform security and performance.

4. Legal basis

• Performance of the contractual or pre-contractual relationship with the user.
• Consent given when registering and accepting this policy.
• Compliance with applicable legal obligations.

5. Retention

• Data will be retained while the account remains active and for as long as needed to meet legal, accounting or rights-defense obligations.

6. Recipients

• Authorized Selimpex personnel.
• Technology providers required for site operation (hosting, email), under confidentiality duties.
• Competent authorities when legally required.

7. Data subject rights

• The data subject may request access, update, rectification or deletion of their data, and withdraw consent where applicable, by writing to atencioncliente@selimpexec.com.

8. Security

• Selimpex applies reasonable technical and organizational measures to protect information. No system is 100% invulnerable; users must also safeguard their access credentials.

9. Cookies and similar technologies

• The site may use technical cookies necessary for operation and, where applicable, analytics cookies to improve the service.

10. Changes

• This policy may be updated. The current version will be published on this page with its effective date.